City And Guilds recruits for General Office Assistant

City And Guilds seeks General Office Assistant. We develop qualifications across a variety of sectors that meet the needs of today's workplace, and help individuals develop their talents and abilities for future career progression. Our qualifications are delivered in more than 10,000 training centres across the world and are widely recognised and respected by employers. We believe learning has no limits - we can provide learners with the skills they need to succeed in the world of work; offer our centres the very best in learning support; and provide employers with the talented employees they need to boost their long-term profitability and growth.  Whether you want to offer our qualifications, develop your workforce or boost your career by enhancing your skills, City & Guilds is here to help.  JOB SUMMARY Company: City And Guilds Industry: Education Category: Administrative Location: Accra Job Status: Full-time Salary: GH¢  Education: Tertiary Experience: 2 years Job Expires: 31 Aug, 2012 Job Description Role Purpose: To assist with the day to day operations within the office to meet the agreed customer service standards and to administer internal processes to ensure the satisfactory implementation of quality assurance systems. Reports to: Quality & Excellence Executive Key Responsibilities: Centre approval visits Administer centre approval process and monitor verification visits Ensure appropriate monitoring of verifiers and centre performance Organise workshops Administer verifier/assessor training days and standardisation work-shops to ensure regular, effective support to verifiers and centres Operations Maintain, improve and support the internal administrative procedures, Operate and maintain the relevant database(s) to ensure centre information is accurate and up-to-date Customer Service Prioritise and respond to a broad range of queries from diverse group of customers Taking responsibility to action and ensure follow up is carried out to customers' expectations and in line with expectations Administrative support Co-ordinate the daily administrator duties of reception services in order to ensure the smooth running and professional image of the floor Plan, organise and prioritise a varied workload, taking responsibility for and ensuring a high level of customer service is provided at all times in order to support the team Required Skills or Experience Tertiary Qualification in Administration from a recognised institution Minimum of two years' employment experience - national service does not count towards this record Proficient skills in a broad range of software packages including MS Word, MS Outlook, MS Excel and databases e.g. mail merging and general corresponding Minimum keyboard skills of 45 wpm Excellent communication and organisational skills with a customer sensitive approach (written/verbal) and ability to take own initiative Proven skills in an administration role How To Apply Applications are to be submitted at the security post of City & Guilds West Africa Regional office at Hse No. C47/7, No. 302 Olympic Road, Kokomlemle, - Near Joy Fm or by post to: P. O. Box KW 489 Kwabenya - Accra Please do not call at the office Search for Other Jobs Here